Audio Note VINDICATOR Bedienungsanleitung PDF herunterladen (Seite 23)

Scoring Methods

 Even With Training, Some Variance Occurs

 One Method that Works:

– Decide on passing threshold (E.g., DAQ = 3.4)

– Pick three scorers:

» Customer operations

» Customer technical

» Vendor technical

– Score PASS if majority (2 of 3) score above threshold

 Decide on Definition of Repeats

– Purely subjective?

– Or actually allow for a second call at each tile, but how

many repeats are allowed, 10%, 20%?

– Or, avoid repeat problem by defining pass as DAQ 4.0

1 2 ... 18 19 20 21 22 23 24 25 26 27 28 ... 48 49

Keine Kommentare

Audio Note VINDICATOR Bedienungsanleitung Seite 23